SurePath AI - Notice history

All systems operational

Platform Authentication - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

End-User GenAI Portal - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Admin Console - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Partner Console - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Traffic Ingestion & Monitoring - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Policy Enforcement - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Context Connectors - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Cloud Connectors - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Telemetry Delivery - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Notice history

Feb 2026

Degraded performance of traffic intercept
  • Resolved
    Resolved

    We have identified the issue and have implemented a fix. We will continue to monitor. Users may have experienced increased latency when accessing public services. Policy enforcement was not impacted.

  • Identified
    Identified

    We have identified an issue with one of our service providers and are working with the provider to resolve the issue.

  • Investigating
    Investigating

    We are currently investigating degraded performance of our intent classification and sensitive data detection sub-systems.

Jan 2026

Intermittent service outages
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our upstream provider has resolved their issue and we are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating an incident in an upstream provider that is causing intermittent issues across the service that could result in delays or failures.

Dec 2025

No notices reported this month

Dec 2025 to Feb 2026

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